No customer request left unanswered, 24/7.
An AI agent on every channel (WhatsApp, Instagram, email, voice, chat) that replies in seconds in the customer's own language and handles your requests without tying up your team.
30-minute call, no commitment.
Use cases
One agent, every customer touchpoint.
Whatever your industry, the agent handles repetitive requests and frees up your team's time.
Bookings & orders
End-to-end booking or order taking, confirmed automatically.
Customer support
Instant answers to common questions, any time of day and in several languages.
Lead qualification
Every prospect is qualified and routed to the right resource without delay.
Appointment booking
The agent offers slots, confirms and sends reminders automatically.
FAQ & information
Hours, prices, availability, terms: the agent answers so your team doesn't have to.
Order tracking
Status, delivery, returns: the agent keeps customers informed, with no ticket.
What an agent that never sleeps changes
No request lost, happier customers.
- 0
- No message ever left unanswered, day and night, weekends and activity peaks included.
- Instant reply
- Handled in seconds, the customer stays with you instead of leaving for the competition.
- Their language
- Every customer is understood and answered in their own language, 24/7, for a frictionless relationship.
- No waiting
- Requests handled end to end, with no queue or delay: satisfaction your customers can feel.
Requests lost
Customers don't look elsewhere
A polished customer experience
Happier customers
The problem
Every unanswered message is a customer request that goes to the competition.
An ignored message = a lost sale
Requests come in around the clock. Without a fast reply, the customer looks elsewhere, and the sale was right there.
Activity peaks overwhelm your team
When volume spikes, a human team can't handle everything without making people wait, nor hire a dedicated person all year round.
The first-minutes window
A customer contacted within the first few minutes converts far better than one called back an hour later. That window runs 24/7.
In real conditions
A conversation, handled on its own, in seconds.
The agent understands the request, replies in the customer's language and triggers the expected action, with no help from your team.
Bonjour, une table pour 4 ce soir à 20h ?
Bonjour ! Oui, 20h pour 4 personnes, c'est disponible. On confirme la réservation ?
Parfait, oui merci 🙏
Réservation confirmée ✅ Vous recevez le récapitulatif par message. À ce soir !
Hi, do you ship internationally?
Yes, we ship worldwide. Which country should I check delivery times for?
Spain, and I'd need 50 units.
Noted: 50 units to Spain. I'm connecting you with our team for a tailored quote.
How it works
An architecture built for production, not for the demo.
The AI converses and qualifies. Sensitive actions are executed by deterministic workflows, never by a free decision of the model.
The customer writes
They reach you on their preferred channel, at any hour and in any language.
The AI qualifies and replies
The agent understands the request, replies in the customer's language, offers the right options and recognises returning customers.
Critical actions are executed
Booking, payment, update: everything runs through deterministic workflows connected to your tools, not through a free decision of the AI.
Your agent handles payments and sensitive actions, securely.
Your agent handles payments and sensitive actions end to end, without ever leaving them to the AI's sole decision. Every critical operation (payment, booking, data update) is triggered by the AI and then executed by a deterministic, auditable workflow. The result: a system that charges, books and confirms on its own, while staying predictable and safe. Because between a demo that works and a system that holds in production, there's 90% of the work.
Human escalation
At the first sensitive or out-of-scope case, the conversation is handed to your team with the full context.
Services
Present on every one of your communication channels.
WhatsApp, Instagram, email & chat
The heart of the system: one agent across all your written channels (requests, frequent questions, business rules, confirmations and reminders), in the customer's language.
Voice reception (IVR)
A smart phone reception that understands, qualifies and routes customers who prefer voice.
Business integrations
Connected to your existing tools (CRM, calendar, booking, payment, e-commerce), without changing your stack.
Smart human escalation
The agent knows when to hand over: sensitive cases reach your team with the full conversation history.
Integrations
Connected to all your existing tools.
The agent plugs into your current stack (CRM, calendar, booking, payment, e-commerce) without replacing anything. Your data stays where it is.
- CRM & customer relationship
- Calendar & scheduling
- Booking & ordering
- Payment
- E-commerce
- Knowledge base & FAQ
One single app
Run all your conversations from a single application.
Every conversation and every escalation, whatever the channel (WhatsApp, Instagram, email, voice…), in one interface. Your team no longer juggles ten tools.
- Every conversation in one place, whatever the channel (WhatsApp, Instagram, email, voice…)
- Take over in one click on sensitive cases
- Full history and context for every customer
- A clear view of what the agent handles alone and what reaches the team
- Handled by AIMarie L.WhatsAppBooking confirmed for 4 ✅
- EscalationJames K.InstagramQuote request: 50 units to Spain
- Handled by AISofia R.VoiceCallback requested at 3pm
- Handled by AILiam T.EmailQuestion about order tracking
Why Quelio
A custom-built agent, not a generic chatbot.
Custom-built for your business
Not a generic chatbot or a template: an agent built for your processes, your business rules and your tools. That's what makes it truly effective where off-the-shelf solutions fail.
Real production, not demos
Not a slick demo: a deterministic, auditable architecture already in service. Payment and critical data stay under control.
Direct access to the expert who builds it
No middleman, no black box. The person you talk to is the one who designs, deploys and tailors your system to your business.
A multilingual WhatsApp agent that handles requests 24/7 and confirms bookings without intervention.
By industry
A solution built for your line of work.
Restaurants, hotels and soon more industries: see how the agent adapts to your specific challenges.
Take action
See what an AI agent can do for your business.
A 30-minute call to scope your needs, estimate the volume that can be automated and show you the architecture in real conditions.
From €99/month