Every customer question left without a quick answer is an abandoned cart and a sale slipping away.
An AI agent answers your customers 24/7, from order tracking to pre-sales questions, qualifies your sales enquiries and recovers carts, without tying up your team.
Retail & e-commerce
Three problems that cost you customers.
Support drowning in the same questions, around the clock
Order tracking, returns, product availability: the same requests keep coming in, evenings and weekends, far beyond your team's hours.
A slow reply is an abandoned cart
A customer left waiting abandons the cart, buys elsewhere or leaves a bad review. The sale is won or lost in the minutes after their question.
Sales enquiries neither qualified nor followed up
Quotes, product info, inbound prospects: for lack of time, these opportunities go unqualified and unchased, and international customers get no answer in their language.
Retail & e-commerce
How the agent handles it.
On WhatsApp, in chat and by voice, the agent answers and qualifies for you, 24/7.
Voice + WhatsApp + chat, run from a single console.
It answers every question, 24/7
Product and stock questions, order and delivery tracking, returns and refunds: the customer gets an instant reply, in their language.
It qualifies and moves the sale forward
It qualifies sales enquiries (quotes, prospects), recovers abandoned carts and steers towards the right offer before handing over.
It escalates to the right person
Depending on the request, the agent routes to support or to sales with full context, and everything is run from a single console.
It plugs into your existing tools, it doesn't replace them.
The agent connects to your store, your CRM and your help desk. Your orders, customer records and tickets stay where they are; it handles the volume of questions and enquiries your team can't absorb.
Works with your tools: Shopify, WooCommerce, Zendesk…
What the agent takes care of.
Customer support
Instant answers to common questions, without overloading your support team.
Order tracking
Status, delivery, returns and refunds tracked continuously, with no ticket.
Product & stock questions
Specs, availability, compatibility: the agent answers before the purchase.
Lead qualification / quotes
Sales enquiries are qualified and routed to the right salesperson.
Cart recovery
The agent follows up on abandoned carts at the right moment, to win back the sale.
Multilingual 24/7
Your international customers are understood and served in their language, around the clock.
Our largest deployment: a multilingual agent that answers customers 24/7, qualifies requests and executes actions without human intervention. The same approach carries over to a shop or e-commerce store swamped with support and pre-sales questions.
Frequently asked questions
Take action
See what an AI agent can do for your business.
A 30-minute call to scope your needs, estimate the volume that can be automated and show you the architecture in real conditions.
From €99/month