During service, no one can answer, and the booking goes to the place next door.
An AI agent answers for you, on the phone and on WhatsApp, day and night: it takes the booking, chases the tables at risk and serves your foreign guests, while your floor stays focused on the service.
30-minute call, no commitment.
Giulia R. — Buonasera, avete un tavolo per due domani sera? Agent — Buonasera. Sì, restano due orari domani: 20:30 o 21:15. Quale preferisce? Giulia R. — 21:15, grazie. Agent — Perfetto. Tengo il tavolo per due alle 21:15. Ecco il link per confermarlo: Giulia R. — Fatto. Agent — Grazie, il tavolo è confermato per domani alle 21:15. Festeggiate un'occasione speciale? Possiamo preparare una torta o dei fiori in tavola. Giulia R. — No grazie. Credo di aver dimenticato la sciarpa da voi sabato scorso. Agent — Passo la richiesta al team, controllano gli oggetti smarriti e le rispondono domattina.
A guest writes in Italian at 11:47pm. The agent answers in her language, takes payment, confirms and offers the extra at the right moment. On the lost item, it does not decide alone: it says it is handing over to the team.
Restaurants
Three problems that cost you customers.
Calls missed in the middle of the rush
In the thick of service, no one can pick up. The guest calls the restaurant next door, and the booking is lost before it even started.
No-shows that eat into your margin
Unreleased empty tables can account for up to 5 to 20% of revenue according to industry data. The usual tools send one reminder, then stop there.
Foreign guests and upsell left aside
Some guests write in their own language and get no answer. And no one has time to offer the tasting menu, a private hire or an event.
Restaurants
How the agent handles it.
Plugged on top of your existing tools, the agent answers and writes for you, 24/7.
WhatsApp, email and chat, run from a single console.
It answers, 24/7
Over the phone, on WhatsApp or in chat, the agent takes, changes or cancels a booking and answers about hours, allergens or parking.
It protects your margin
It chases bookings at risk, can collect a deposit and offers extras (tasting menu, private hire, event) at the right moment.
Your team keeps control
Sensitive cases are escalated to the team with full context, and everything is run from a single console.
It plugs into your existing tools, it doesn't replace them.
Your bookings keep landing in your usual tool. The agent covers what your tools don't: picking up the phone, writing in the guest's language and actively chasing bookings at risk.
Works with your tools: SevenRooms, TheFork, Zenchef…
What the agent takes care of.
Booking handling
Booking, change and cancellation taken automatically and synced with your tool.
Anti-no-show
Chasing tables at risk and collecting a deposit to secure the covers that matter.
Multilingual 24/7
Your foreign guests are understood and served in their own language, around the clock.
Phone reception
The agent answers during service and after hours, with no table left unanswered.
Upsell
Tasting menu, private hire and events offered at the right moment, with no effort for the floor.
Reference
What the agent does, measured in production.
Not market averages or projections: the actual record of the agent running today on a client deployment.
Catch Beach Club
Twinpalms Group · Phuket
Our largest deployment: a multilingual WhatsApp agent that takes bookings and answers foreign guests 24/7, with no request left unanswered. The same approach carries over to a restaurant swamped with calls during service.
- Channel
- WhatsApp Business
- Scope
- Booking, payment, upsells
- Systems
- SevenRooms · Paylink
- Live since
- 2026
- 1,607
- Sent by the agent, in the customer's language, over the measured period.
- 126
- The busiest day of the period, absorbed without extra staff.
- 149
- What the agent chose not to handle alone, passed on with full context.
- 24/7
- Nights, weekends and peak-season rush, when the front desk cannot keep up.
Messages handled
Messages in a single day
Handovers to the team
Without a break
Recorded across 30 days of operation at an international premium venue, between June and August 2026. Raw figures, not extrapolated.
Integrations
Connected to your tools, not bolted on beside them.
The agent reads your real availability, writes to your booking system and takes payment where you already take it. Nothing in your stack changes.
Channels
Where the agent lives: one agent across all your written channels, in the customer's language.
- WhatsApp Business
- Gmail
- WhatsApp Business
- Gmail
- WhatsApp Business
- Gmail
Business systems
What it plugs into. Every integration is real work, so we say where each one stands.
- Slack
- Stripe
- Mews
- Google Agenda
- In production
- Connected and running today on a client deployment.
- Connector ready
- Already built, switched on at deployment.
- Compatible, on request
- API verified. The integration is scoped and quoted upfront.
A logo here means compatibility has been verified, not that it is promised. A tool that is not listed but exposes an API can be integrated too: we look at it during scoping.
Frequently asked questions
Other industries
See all solutionsTake action
See what an AI agent can do for your business.
A 30-minute call to scope your need, estimate the volume that can be automated and show you the architecture in real conditions.
No commitment. You leave with a clear scope, even if we do not work together.